Bundles of old letters and postcards tied with string in a wooden sorting rack, lit by soft daylight
AI-generated image, not a photograph of a real person or place.
doodlepostcards

POST FROM THE FRONT

Cross out the lines.
Sign. Send.

A2042 Army Form

  • Pre-printed lines
  • Date and signature only
  • Free and fast
  • A message in seconds

"I am quite well." Sometimes that was all a family heard.

In the First World War, soldiers could send home a printed card of ready-made sentences, crossing out the ones that did not apply. It was free and fast, and anything else written on it meant the card would be destroyed.

Updated

Ways to write home

THE SHORT ANSWER

A form, not a letter,
and that was the point.

Telephones were still new and the telegraph
was kept for urgent messages, so letters mattered.

THE CARD

Cross out what doesn't apply

The Field Service Post Card (Army Form A2042) carried printed lines such as "I am quite well" and "I have been admitted into hospital". Only the date and signature could be added.

Ways to write home

THE SORTING

A wooden giant in Regent's Park

The Post Office built the Home Depot, a huge temporary sorting office in London. At its peak it handled 12 million letters and a million parcels in a week.

See the numbers

THE CENSOR

Everything else was read

Ordinary letters and postcards went through censoring so nothing useful reached the enemy. Soldiers could sign an Honour Envelope to promise they had written nothing sensitive.

How mail reached the trenches

WAYS TO WRITE HOME

Pick a way to write,
see how much you could say.

Soldiers had a few ways to send word home. The bar shows how freely each let a soldier say what he wanted.

Message picker

Choose a way to write
Field Service Post CardFixed lines only

Pre-printed sentences to keep or cross out, plus date and signature. Free to send and built for speed, sometimes arriving within days.

Ordinary letter or postcardRead by a censor

Soldiers could write freely, but letters went through a lengthy censoring process. Marked "On Active Service", a letter was delivered free.

Honour EnvelopeA signed promise

The soldier signed the envelope to show he had written nothing sensitive. These letters took longer and might still be examined by the censor.

Sources: The Postal Museum, Moving the Mail (First World War learning resource) and Zone 3 gallery guide; Lisburn Museum; 48th Highlanders Museum.

From The Postal Museum's First World War learning resource and gallery guide, the 48th Highlanders Museum and Lisburn Museum's Field Service Post Card notes.

TWO NUMBERS WORTH KNOWING

Letters by the million,
parcels by the sackful.

One number from a London sorting office,
one from the whole war.

12 million

Letters handled in a week at its peak

Plus a million parcels a week. The Home Depot employed 2,500 staff, mostly women, and at the height of the war sorted letters for over 8,000 units in France and Belgium.

HOME DEPOT · REGENT'S PARK

114 million

Estimated parcels sent during the war

Parcels of socks, food and other comforts meant a great deal to soldiers. It was also said that the Army Postal Service sent over two billion letters.

ARMY POSTAL SERVICE · 1914–1918

By December 1914, The Postal Museum says, soldiers could expect to receive mail from home within two days of it being sent.

FOUND ONE IN A FAMILY BOX?

How to read
a field service card.

Canvas mail sacks piled on an old railway platform beside a wooden luggage trolley in morning mist
AI-generated image, not a photograph of a real person or place.

These cards often turn up among family papers. The form itself tells you what to look for.

  1. Read the front

    Only the address was allowed on this side. Look for the printed form number, A.F.A. 2042, and the words Field Service Post Card.

  2. See what was kept

    On the back, the sentences left standing are the message. A soldier in hospital could keep "sick" or "wounded" and "am going on well".

  3. Note the dates

    The card asks for the date of any letter, telegram or parcel received. Those dates can be matched with other family letters.

  4. Look for a follow-up

    "Letter follows at first opportunity" promised more news. A longer letter written soon after may survive too.

HOW MAIL REACHED THE TRENCHES

London, the coast,
the Channel, the line.

A soldier's hands, seen close up, writing in pencil on a small buff card on a wooden ammunition box
AI-generated image, not a photograph of a real person or place.

Mail was sorted at the Home Depot in Regent's Park, taken by train to the south coast of England and shipped across the Channel to French ports. It was then sorted into smaller and smaller bundles for field post offices.

At the front, letters were delivered by hand. Newspapers went by post too: some arrived on the day of publication and reached the trenches the following day.

Questions

Questions people ask

What was a Field Service Post Card?

A printed card, Army Form A2042, with ready-made sentences such as "I am quite well". Soldiers crossed out the lines that did not apply and added only the date and their signature.

Why couldn't soldiers add anything else?

The card was designed for speedy delivery without the lengthy censoring other mail needed. The card warned that if anything else was added it would be destroyed.

Did soldiers pay to send post?

Field Service Cards could be sent free, and a letter marked "On Active Service" was delivered free by the Post Office.

Who censored the letters?

Censorship of letters and telegrams happened on a large scale at home, in the field and in government offices. The Postal Museum says censoring on the Home Front was mostly done by women.

How quickly did mail arrive?

By December 1914 soldiers could expect mail from home within two days. Field Service Post Cards sometimes arrived within days.

Sources

Where the facts come from

  1. The Postal Museum: Moving the Mail, First World War learning resource (PDF)
  2. The Postal Museum: Large print guide, Zone 3 (PDF)
  3. Irish Linen Centre & Lisburn Museum: Post card, a wartime sweetheart in Annahilt
  4. 48th Highlanders Museum: Field Service Post Card, Army Form A2042

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